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>E-Mail Directory |
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| Price Point strives
to answer your e-mails as quickly as we can. Most e-mails received
Monday through Friday, between the hours of 8 a.m. to 5 p.m. Pacific Time (PT) are answered the same day. If not, we will get to them
on the next business day. If you need an answer immediately check
our Help Desk
or Product FAQ's sections. |
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| To check your Order
Status Click here! |
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| Please select
from one of the following department, to assure a prompt response: |
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| Customer Service |
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| Customer Service: Custservice@pricepoint.com |
| Need assistance price
matching, back-order status, coordinating a return or exchange, defective
or damaged items, warranty information? Or any questions regarding
a pre-existing order. Important! Most customer service questions
can be found on-line including your order
status and tracking number. |
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| Sales |
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| Product/Pricing Information: Sales@pricepoint.com |
| Need more information,
pricing or deals before making a purchase. Let us know; we will help
you make the right decision. Did you find a product for less? We will
not be undersold. Let us know the details and we will take it from
there. Please be as detailed as possible. |
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| Technical Assistance: Tech@pricepoint.com |
| Have a technical question
or need help installing a product you purchased from Price Point?
Not sure about compatibility? Check out our product
help section for quick answers. |
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| E-mail orders Sales@pricepoint.com |
| Please include your
name, billing/shipping address, exact product and price, as well as
your credit card information. When placing an e-mail order, please
be sure to include your daytime phone number. Note that Price Point
cannot guarantee the security of e-mail orders. |
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| Marketing |
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| Marketing/New Product
Development: Suggestions@pricepoint.com |
| If you are a vendor,
manufacturer, magazine, or online company and would like to solicit
Price Point’s business, e-mail us the details and we’ll get back to
you if we are interested. We get hundreds of requests; please only
contact us via e-mail. Do not contact us here for sponsorships. |
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| Product Ideas: ideas@pricepoint.com |
| Ever been to our site
or shopped our catalog and thought Price Point should carry a particular
product. Well now is your chance to let us know. If you look through
our site and think that we should carry a hot new product, a classic
oldie, or an entire product line let us know. If we decide to carry
this product on our next catalog, we'll give you a $25 Price Point
gift certificate. Click
here for more information. |
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| Sponsorship or Events: Sponsorship@pricepoint.com |
| Every year Price Point
is proud to help sponsor various cycling teams, organizations and
riders. We approach our idea of sponsorship on a grass roots level
by helping charity rides and riders, local race teams and racing events
all across the country. In return they help us spread the word about
Price Point. Click
here for more information. |
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| Problems |
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| Website Issues: Webmaster@pricepoint.com |
| If you experience any
technical problems, see an error in a description, or notice a sizing
problem on our web site, please let us know so we can correct it. |
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| Comments or Suggestions: Suggestions@pricepoint.com |
| We welcome your comments
and value your opinions. We have always grown by listening to the
wants and needs of our customers. If we met or exceeded your expectations,
let us know. Conversely, if we can do better next time, we also appreciate
you letting us know that. |

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>Telephone Directory |
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| USA Phone Orders: |
800-774-2376 ext 500 |
| Canadian Orders: |
310-323-3473 ext 500 |
| International Orders: |
310-323-3473 ext 117 |
| Hours: |
Monday-Friday 8am-6pm (PT) |
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| Customer Service: |
310-323-3473 ext 402 or 800-774-2376 ext 402 |
| Hours: |
Monday-Friday 8am-5pm (PT) |
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| Technical Support: |
310-323-3473 ext 500 or 800-774-2376 ext 500 |
| Hours: |
Monday-Friday 8am-6pm (PT) |
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Go Back
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>Fax Directory |
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| USA Fax Orders |
800-888-3294 |
| Canadian & International Fax Orders: |
310-769-6189 |
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| Hours: |
24 hours |
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>Mailing Address |
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Price Point Mail Order
Ltd.
1442 W. 135th Street
Gardena, CA 90249 |
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Pricepoint.com is the premier internet bicycle retailer for mountain bike parts and road bike parts, including the latest tires, disc brakes wheelsets, accessories, frames and complete bikes at up to 80% discount from retail prices. We also proudly carry an extensive range of cycling clothing, including mountain and road biking jerseys, shorts, cycle shoes and riding apparel.
Along with general Cross Country mountain bike and road bike parts, Price Point carries a wide range of specialty mountain bike parts such as Freeride, Downhill, Trail and All Mountain specific parts along with the ever growing niche market of Single Speed, 29er, Track and Fixed Gear bikes, frames, conversion kits, wheels and tires. As with our general mountain bike and road bike parts, you can expect to find the cheapest prices and widest selection of in stock specialty items ready to ship the same day, from your favorite online bike shop, Pricepoint.com.
Pricepoint is an authorized internet retailer for huge brands like Sram, Shimano, Mavic, Marzocchi, Manitou, Fox, Easton, Bell, Giro, Crankbrothers, Race Face, Avid, Rock Shox, E.thirteen and many others. With over 13 years in business, you can trust that you will get the best pricing, products, and service all under one roof! |
Contact us: email | Phone: (800) 774-2376
Copyright © 1994-2008 Price Point Mail Order LTD. All Rights Reserved.
Use of this web site constitutes acceptance of the
Price Point Mail Order Ltd. Disclaimer, Copyright and Trademark Policy
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