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>Technical Questions
Have a technical question or need help installing a product you purchased from Price Point?

Tech@pricepoint.com

Technical Support: 310-323-3473 ext. 500 or 800-774-2376 ext. 500

Monday-Friday 9am-5pm (PST)

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>Customer Service

Need assistance with tracking an order, changing your account information, back-order status, or coordinating a return or exchange?

Custservice@pricepoint.com

Customer Service: 310-323-3473 ext 402 or 800-774-2376 ext. 402

Monday-Friday 8am-5pm (PST)
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>Sales

Are my new wheels ready to ride?

Yes.  You will have to install a rim strip to cover up the spoke holes and then put your tires and tubes on, but then they are ready to go.  Wheelsets do need to be checked regularly during the first few months of riding to make sure that the spoke tension is maintained as the wheels break in.  True your wheels yourself or take them to a certified mechanic to have them trued if you notice any loose spokes or they are not spinning perfectly straight.

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>Product Ideas

 Have a suggestion for a product we should carry?

 Click here to be directed to our product suggestions page and you can get $25 for your idea.

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Pricepoint.com is the premier internet bicycle retailer for mountain bike parts and road bike parts, including the latest tires, disc brakes wheelsets, accessories, frames and complete bikes at up to 80% discount from retail prices. We also proudly carry an extensive range of cycling clothing, including mountain and road biking jerseys, shorts, cycle shoes and riding apparel.

Along with general Cross Country mountain bike and road bike parts, Price Point carries a wide range of specialty mountain bike parts such as Freeride, Downhill, Trail and All Mountain specific parts along with the ever growing niche market of Single Speed, 29er, Track and Fixed Gear bikes, frames, conversion kits, wheels and tires. As with our general mountain bike and road bike parts, you can expect to find the cheapest prices and widest selection of in stock specialty items ready to ship the same day, from your favorite online bike shop, Pricepoint.com.

Pricepoint is an authorized internet retailer for huge brands like Sram, Shimano, Mavic, Marzocchi, Manitou, Fox, Easton, Bell, Giro, Crankbrothers, Race Face, Avid, Rock Shox, E.thirteen and many others. With over 13 years in business, you can trust that you will get the best pricing, products, and service all under one roof!

Contact us: email  |  Phone: (800) 774-2376
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