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>Item Availability

Website Items: Most of the items on our website are in stock and ready to ship immediately. You will be notified of the availability status of a particular item, color, or size when you make a selection from pricepoint.com, just click on the “Check Availability” link. However, due to our unbeatable low prices, we sometimes run out of an item sooner than we had anticipated. If this occurs, we will ship the available items in your order immediately, and place the unavailable items on back order.

Limited Stock Items: Please note that all Bargain Basement and most clearance items are limited to stock on hand - once it’s gone, it’s gone


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>Back Orders


Back Orders: Sometimes, due to our unbeatable low prices, we run out of an item sooner than we had anticipated. If this occurs, we will ship the available items in your order immediately, and place the unavailable items on back order. Back ordered items will be shipped to you as soon as they arrive. You will not be charged any additional shipping charges. If you do not want any of your items back ordered, please indicate that in the “Optional Order Comment” area, before submitting your order. IMPORTANT! You will never be charged for any backordered items until they are shipped out to you.

When you receive your order, your invoice will list any back ordered items and their expected arrival date. Additionally, providing we have your current e-mail address, you will be notified of your back order status within 7, 30 and 60 days of your order. If at any time you want to cancel your back order, just contact one of our customer service representatives at custservice@pricepoint.com or 1-800-774-2376 extension 400. Customer Service hours are Monday through Friday 8:00am to 5:00pm Pacific Standard Time.


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>Shipping Options

Sales tax is only added to orders shipped within California. Orders shipped to California addresses are charged the appropriate sales tax, between 7.25% and 8.5%, for the county to which they are shipped. This is calculated based on your ship-to zip code.

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>Shipping Delivery Times and Rates

Pricepoint.com shopping cart will automatically compute all shipping charges for you. Before you have submitted your order you will be given the available shipping options to your destinations and cost that applies.

U.S. SHIPPING AND HANDLING RATES:

ORDER
AMOUNT

Ground
UPS

2-DAY AIR
48 States

NEXT DAY
Air, 48 States

2-DAY AIR
AK, HI

AK, HI,PR,GU,
VI,Air,
US Priority

APO, AE, FPO
Air, US Priority

$0.00-$19.99

$4.98

$10.95

$16.98

$15.48

$8.98

$8.98

$20.00-$49.99

$6.49

$11.95

$18.48

$16.48

$10.98

$10.98

$50.00-$99.99

$8.75

$13.95

$21.25

$19.25

$13.98

$13.98

$100.00-$149.99

$9.98

$15.95

$23.48

$20.48

$15.98

$15.98

$150.00 & over

$11.49

$18.98

$24.75

$21.75

$16.98

$16.98

Note: Shipping Charges May Vary For Oversized and/or Heavier Items.

Tracking: Click on the “order status button” on the top navigation bar to view your updated order status and track your order. Most orders are shipped via UPS, unless otherwise indicated. All orders shipped via UPS are trackable. For your convenience, Price Point will e-mail your UPS tracking number and order information when your order ships. Your order should ship within 1-2 business days from our West Coast warehouse. Please allow between 2- 7 working days for delivery of standard UPS ground orders. Be aware that UPS delivers as late as 8:00pm in some areas.  

Customer Service: If there is any problem with your order, one of our sales representatives will contact you. Please make sure you provide us with you correct phone number and e-mail address, in case we need to contact you. If you need to check the status of an order you placed but have not yet received, please contact one of our customer service representatives at custservice@pricepoint.com or 1-800-774-2376 extension 400. Customer Service hours are Monday through Friday 8:00am to 5:00pm Pacific Standard Time.

Delivery Time: The estimated delivery time for UPS ground orders is as follows:

Southern CA: 1 working day
CA, NV, UT, AZ: 2 working days
WA, OR, ID, MT: 3 to 4 working days
WY, CO, NM: 3 to 4 working days
Central US: 4 to 5 working days
Eastern US: 5 to 6 working days.

Deliveries are made Monday - Friday up until 8:00pm, except on major holidays.

C.O.D.: C.O.D. orders are charged an additional $9.00 for the C.O.D. service.  The minimum order total for this payment option is $50.00.  C.O.D. packages may be paid for with a cashier’s check or money order upon delivery.  Sorry, no cash or personal checks will be accepted for C.O.D. deliveries.  C.O.D. orders cannot be shipped to international destinations, including Canada.

Insurance Charge: In addition to the cost of shipping, we charge $1.25 insurance on every order.  It’s a flat fee, like our shipping rates, and it is added to all orders, regardless of value.  This way, whether you place an order for $50 worth of stuff or $1000, you will always pay the same for insurance.  This small fee serves to protect you, the customer, in case your shipment is lost, stolen, or damaged.  In these cases, Price Point is usually responsible for handling and paying your claim, rather than UPS, DHL, or USPS. Insurance for Canada, APO, AE, FPO, PR and all international orders is $1.25.                                              

Oversized/Heavy Items: Certain items may be subject to a higher shipping rate due to their size or weight. Any additional costs will be indicated with the item when you add it to your cart.

ITEM

Ground
UPS

2-DAY AIR
48 States

NEXT DAY
Air, 48 States

2-DAY AIR
AK, HI

AK, HI,PR,GU,
VI,Air,
US Priority

APO, AE, FPO
Air, US Priority

Single Wheel or Rim 

$14.98

$54.98

$74.98

$64.98

$29.98

$29.98

Trainer
Wheelset

$19.98

$94.98

$119.98

$104.98

$44.98

$44.98

Floor Pump

$12.98

$49.98

$69.98

$59.98

$29.98

$29.98

Car Rack $29.98 $94.98 $119.98 $104.98 $44.98 $44.98
Frame
Workstand
$29.98 N/A N/A N/A N/A N/A

Complete Bike

$39.98

N/A

N/A

N/A

N/A

N/A

 



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Pricepoint.com is the premier internet bicycle retailer for mountain bike parts and road bike parts, including the latest tires, disc brakes wheelsets, accessories, frames and complete bikes at up to 80% discount from retail prices. We also proudly carry an extensive range of cycling clothing, including mountain and road biking jerseys, shorts, cycle shoes and riding apparel.

Along with general Cross Country mountain bike and road bike parts, Price Point carries a wide range of specialty mountain bike parts such as Freeride, Downhill, Trail and All Mountain specific parts along with the ever growing niche market of Single Speed, 29er, Track and Fixed Gear bikes, frames, conversion kits, wheels and tires. As with our general mountain bike and road bike parts, you can expect to find the cheapest prices and widest selection of in stock specialty items ready to ship the same day, from your favorite online bike shop, Pricepoint.com.

Pricepoint is an authorized internet retailer for huge brands like Sram, Shimano, Mavic, Marzocchi, Manitou, Fox, Easton, Bell, Giro, Crankbrothers, Race Face, Avid, Rock Shox, E.thirteen and many others. With over 13 years in business, you can trust that you will get the best pricing, products, and service all under one roof!

Contact us: email  |  Phone: (800) 774-2376
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