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PricePoint shipping, return, and best price guarantee details

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The Price Point Pledge

At Price Point, your complete satisfaction is our goal. Everyday. To ensure that you are completely happy with your experience with us, we offer the ONLY service PLEDGE in the industry. We pledge…

Same Day Shipping

We pledge to ship your new gear the same day you place your order, so you get it delivered as fast as possible. At Price Point we carry over 22,000 items and we do our best to make sure that we always have stock on hand and available to ship. Occasionally, due to our unbeatably low prices, an item goes out of stock sooner than we had anticipated. If this occurs, we will ship the available items in your order immediately*. Once your backordered item(s) is available, we will ship it to you at no additional cost. Our Same Day Shipping pledge applies to orders placed Monday through Friday, by phone or online, before 3pm PST. All order details including shipping, billing and payment information must be correct and your payment transaction must be approved in order to guarantee same day shipping.

*Please allow up to 7-10 additional business days for Pro Build or Custom Complete bike builds

*International Orders will only ship complete. International policies apply to areas outside of the continental US, Alaska, Hawaii, and Puerto Rico.

Tip: Please be aware that entering any information/text into the "Comments" section of your order will delay the processing of your order which could result in a delay in shipping.

Click here for more information about backorders.

90 Day Easy Returns

Price Point takes the pain out of online shopping. Price Point is happy to accept returns within 90 days of the purchase date provided all items meet our Return Policy and the return has been authorized with a Return Authorization Number. Items need to be in its original, unused condition. No exceptions.

For more detailed information on our return policy and instructions click here.

120 Day Best Value Pledge

Providing the very best values is what we are all about. We pledge to not only give you the lowest price possible when you place your order, but we will keep that pledge for 120 days AFTER your date of purchase.

Please see our 120 Day Best Value Pledge for more information about price matching

You can purchase with confidence at Price Point, knowing that we pledge to provide you with the very best experience in the industry. With same-day shipping, easy returns and one of the longest-lasting price-protection promises available, shopping at Price Point is essentially risk free. So, why shop anywhere else?